Thank you for your interest in FAMILIES! Let us know how we can improve or what we have right. Here are some reviews - we'd love to hear from you! Click here to leave your review.
Reviews:
"Families" was awesome!!! I had researched several companies for a swing set for our granddaughter that was made from plastic and avoid all the issues with wooden sets(treating it, sanding it, splinters, etc..) I was not very happy with the other companies and their customer service or pricing. Then I found "Families" and spoke with Barbara who was amazing! She walked me through the entire process, helping me with my decisions and educating me on this product and accessories. The set arrived in no time, was delivered and setup quickly and professionally. Everyone I dealt with were wonderful and friendly. This is a true "Family" business who actually cares about the customer and quality of their product (20 year warranty, WHAT?????). I will buy here again and again! Thanks Families for delivering my first granddaughter the best swing set I have ever seen.
Larry M.
Friday, April 27, 2018
Twilia and her customer service is off the charts amazing.
She worked with me about the issues with gliders, and also said a prayer for us to be ok with Irma coming into Florida.
Customer service goes ALONG way and Families is fantastic!
Kerry T.
Thursday, September 21, 2017
Families provided us with a terrific new shed, customized to suit our needs. They consulted with us on their current inventory as well as options for a custom shad. In the end their selection of colors, designs, and finishes led us to have one custom built to match our house. It was delivered ahead of the suggested timeframe and was carefully placed on our site to our specifications. From our first visit to the completion of the site placement, we were very pleased with the quality product from Families!
Tom L
Friday, July 29, 2016
Extremely well and I will be buying more!!
Laura W
Friday, July 15, 2016
The trust level and integrity of personnel is like you hear business used to be in the old days. Very outstanding
Vern S
Friday, July 15, 2016
always great
Dennis S
Friday, July 15, 2016
Always a pleasure working with Families. This is the 3rd time I've bought furniture on short notice and every time Families has come through. I look forward to purchasing more items in the future. Excellent quality, excellent service, reasonable price, and good communication on order status. I couldn't be more pleased.
Dave K
Friday, July 15, 2016
They were very helpful and accommodating.
Michelle T
Thursday, July 14, 2016
Good. I would give a 10 but I thought your delivery price to be a bit high.
Gary G
Thursday, June 16, 2016
Wonderful product and quick and thorough communications!
WCU F
Friday, June 17, 2016
I already recommended you to my in-laws. The customer services was very warm and friendly. We recently moved into our home and had a very soild foundation to start with but it was an older model. You were able to renovate our swing set into something new for our children. Thanks so much!!!!
Holly W
Thursday, July 14, 2016
Very friendly people.
Cory F
Monday, June 6, 2016
Friendly and dependable. A pleasure to do business with.
Sharon S
Sunday, June 5, 2016
After many years passing your chairs, I am so happy that I finally pulled in and bought my table and chairs! Guests that we have had over LOVED them as well! Would definitely recommend people to you and will be back to buy a couple more chairs! Thank you for the top notch quality of your products!! Love them!!!!
Victoria A
Sunday, June 5, 2016
The quality and workmanship of their products are excellent, low maintenance and withstand time. I have made many purchases of their outdoor furniture over the past several years and have been very satisfied. I highly recommend them and Twila is so kind and one of the most friendliest.
Jill C
Thursday, June 2, 2016
Love our table! It was so easy to shop and quick delivery.
Melissa M
Monday, June 6, 2016
Always a great experience.
Angie C
Thursday, June 2, 2016
FAMILIES is a professional business that is both friendly and kind.
Sandra O
Wednesday, June 1, 2016
So far I am very pleased with the arbor I purchased from FAMILIES. It looks great and was easy enough to assemble. I do have 2 'issues' with my purchase. 1st is that the posts are 2-2x4's not solid 4x4 as I was expecting. Hiding the ground stakes would be easier with a 4x4 and hopefully the joined posts hold up as well as a solid post. The second issue is the use of square drive screws. I simply prefer Phillips.
Andrea R
Tuesday, May 24, 2016
My experience was extremely fast and easy. This company is great to work with and the prices are very good, too!
Tammy S
Monday, May 23, 2016
My daughter had a wonderful time exploring the many options for outdoor furniture, and the lady was very knowledgable and helpful. My two granddaughters love sitting in heir chairs, and the birds are enjoying the bird feeder. Planning to return in the future and I have told my family and friends it is the best place to purchase outdoor furniture, and enjoy the spiritual nature vibe of the place. Thank you for my shopping experience.
Marline B
Thursday, June 2, 2016
This was our second purchase and once again we enjoyed dealing with Twila...very nice!
Jim and Nancy K
Sunday, May 22, 2016
Awesome experience! Twila's suggestions were perfect for our space and we are thrilled with it all!! Just wish weather would warm up so we can enjoy it more! Thanks and we will send our friends!
Tricia S
Sunday, May 22, 2016
I was extremely pleased with this project from start to finish. I had a lot of help with the design. The installers did a great job , and when there was a thing or two to be corrected, they came back right away to take care of it. This was a pleasant experience, and now we have a beautiful playground for the children to enjoy for many years to come.
Douglass T
Thursday, May 19, 2016
Tried to call yesterday but didn't know you were closed. Had to sit on the bench in the rain. I love the set, I have my daughter working on the chairs on my behalf. Expect a call I will pick them up. Maybe a side table as well. Cheers.
Michael R
Tuesday, May 17, 2016
We look high and low for Wood ADK chairs. You had them and we are very happy with the price and quality.
Paul C
Wednesday, October 7, 2015
Families was very helpful - able to provide a customization to their standard arbor. The arbor was as we discussed - good people to deal with.
Dennis R
Sunday, October 4, 2015
Very friendly and efficient. I ordered two chairs and they were in exactly when they were promised. They helped me load them in the car. We talked about our similar breed dogs and had a nice visit. Nice, honest company. Highly recommend.
Kathy J
Sunday, October 4, 2015
It was a very positive experience. I loved the selection of furniture and friendly personal service.
Karen G
Wednesday, May 18, 2016
We are loving the swing set! It has become the central meeting place for the neighborhood kids. It's sturdiness accommodated my special needs grandson who is overweight. He loved swinging on the swing and tire. Your professionalism and willingness to rush my order was much appreciated. Thanks again! Susie, a grateful grandma.
Susie W
Sunday, October 4, 2015
Wonderful experience working with Twila and Barbara. They replied in a timely manner and were extremely helpful and thorough in answering questions and making the purchase easy!
Marilee A
Thursday, August 27, 2015
Purchased a swing set from Families a month ago. It was an easy transaction. Well worth going to heir lot so our 2 year old could play with the variety of swing sets they had on the site and we could decide what we liked. We'd recommend them to others.
Tory S
Thursday, August 27, 2015
Very nice folks, very fair to deal with.
Bill R
Thursday, August 27, 2015
The kids love the play set and we feel secure in it's quality workmanship and assembly.
Mark T
Monday, August 17, 2015
It was very relaxing not pushy to make a sale. Made suggestions, very helpful. We love our new furniture. Thank you.
Laurie R
Thursday, August 13, 2015
My furniture is beautiful, it is exactly as promised and of the highest quality. I'm so happy with it.
Pam P
Thursday, August 13, 2015
Purchased a rollback wooden swing at the Dillsburg location. Love it! Great quality, no pressure sales, lots of options! You won't be disappointed!
Jen S
Wednesday, July 22, 2015
Great people to work with and a great product.
Morgan P
Wednesday, July 22, 2015
Excellent from our phone order to pick up and help loading our truck.....and of course the wonderful quality of the furniture. We have now purchased 4 chairs from you and love them all!!!!!
Melanie B
Wednesday, July 15, 2015
I had a great experience with Families and our swing set is a great quality product.
Jackie P
Tuesday, July 14, 2015
We are so happy with our swing set and rocking chair purchases! The quality is high end and well made. Barbara and Twila were very helpful when we placed our orders. Already recommended them to a bunch of our friends.
Mariellen H
Tuesday, July 14, 2015
I had a good experience and will definitely consider doing business with you again in the future. Thanks!
Tim D
Thursday, July 2, 2015
Your swing set has made our back year into "Grand Daddy's" park! The grandchildren of our next door and across-the-street neighbors also come over to play. We can allow that secure in the quality of workmanship of your products. We have and will continue to recommend and purchase from FAMILIES. Thanks!
Garvey P
Tuesday, June 23, 2015
Your hours of availability are slim, but I appreciate your flexibility. Hope the diapers work out as well for me as they did for my mom.
Mark K
Saturday, June 20, 2015